bVivid Terms & Conditions

ADSL BROADBAND PLANS 

ADSL2 + IP VOICE BASIC & TOTAL BUNDLES – TERMS & CONDITIONS

SEE THE FINE PRINT HERE

1)Postage and handling charge – $19.95 (for modem delivery)
2) Per minute billed in one second increments
3) Number portability – only simple PSTN number port-in is allowed without additional charge. Complex port-in is chargeable depending on the scenarios.
4) All services are prepaid. Customer must pay the monthly recurring charges in advance. 
5) ETF for a 24 month term is up to $299 (incl GST). The ETF will be pro-rated by the number of months remaining in the minimum contract term period.
6) Standard installation does not include internal cabling/infrastruture and Technical Support visit. If Techical Support visit is required, the charges are; $132 (inc GST) Callout Charge plus $132 (inc GST) hourly rate.
7) Excludes high volume telemarketing
8) For BYO device, please only use the recommended modem and switches – please confirm with compatibility with a Customer Service team member. 
9) Mobile Bolt-on – 1 Mobile Bolt-on subsription for every 2 SIP Line is allowed but must be applied consistently within the same account

CLICK TO VIEW OUR FULL TERMS & CONDITIONS HERE

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