bVivid
Policies & Downloads

VIEW OUR FULL POLICIES HERE

DOWNLOADS

FFTN / Quick Equipment Set Up Guide

FFTN / How to Prepare for the nbn

HFC / Set Up Guide (without cable)

HFC / Set Up Guide (with cable)

nbn Roll Out Information

Governance

National Relay & Interpreting Service

If you have a disability or do not have English as your first language, the Australian Government provides services to assist in understanding & communicating with us. The National Relay Service contact number is 133 677. The number for the Translating & Interpreting Service is 131 450.

Appointment of Advocate or Authorised Representative

If you wish to appoint an advocate or authorised representative to act on your behalf when making an enquiry regarding your account please use the downloadable form below.

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